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Explain It Like the Money's Yours: Clarifying the Complex Products

Wednesday 21 October, 9:30 AM–10:00 AM

Duration: 30 mins
Location: Master Track Deep Dive

Description:

Financial products keep getting more complicated. Customers keep expecting them to feel simpler. Somebody has to close that gap, and it's usually marketing, comms and product teams arguing it out in a room. In this session, learn tips for how thse teams translate real complexity into experiences and narratives people actually understand (and then adopt).

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Speaking
  • Mary Sacchi

    World Gold Council

    Head of Communications, North America

  • Greg MacSweeney

    The Clearing House

    Vice President & Head of Communications

Moderators
  • Kimberly Hatton

    Databricks

    Global Industry Marketing Leader, FS

Tags

Pillars
  • Technology as the Great Equalizer
Topics
  • Customer Experience & Hyper-Personalization
  • Marketing
Session Types
  • Panel Discussion

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