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Explain It Like the Money's Yours: Clarifying the Complex Products
Wednesday 21 October, 9:30 AM–10:00 AM
Location: Master Track Deep Dive
Overview
Speakers
Description:
Financial products keep getting more complicated. Customers keep expecting them to feel simpler. Somebody has to close that gap, and it's usually marketing, comms and product teams arguing it out in a room. In this session, learn tips for how these teams translate real complexity into experiences and narratives people actually understand (and then adopt).
Speaking
Mary Sacchi
World Gold Council
Head of Communications, North America
Greg MacSweeney
The Clearing House
Vice President & Head of Communications
Moderators
Kimberly Hatton
Databricks
Global Industry Marketing Leader, FS
Tags
Pillars
- Technology as the Great Equalizer
Topics
- Customer Experience & Hyper-Personalization
- Marketing
Session Types
- Workshop
