Tracy Kerrins
Tracy Kerrins
Head of Consumer Technology & GenAI
Wells Fargo
Biography
Tracy Kerrins is Head of Generative AI (GenAI) and Chief Information Officer (CIO) for Consumer Technology at Wells Fargo. With a passion for innovation and a commitment to delivering cutting-edge solutions, Tracy spearheads efforts to harness the transformative power of GenAI, ensuring its responsible implementation for the benefit of Wells Fargo customers.
Under her leadership, Wells Fargo is fostering a culture of continuous improvement, scaling GenAI capabilities, and redefining what is possible in the world of banking technology. As the Consumer CIO, Tracy is at the forefront of modernizing the company's technical infrastructure and creating seamless customer experiences across Wells Fargo’s Auto, Credit Card, Home Lending, Branch, ATMs, and Small Business services. She also shapes the strategic vision for emerging technology platforms, enabling customers to connect with Wells Fargo’s banking products and services in ways not previously possible.