Katie Webb is the Chief Consumer Digital and Client Experience Officer at Synovus Bank. With over 15 years of experience in sales, marketing, and digital transformation, she has led digital innovation and transformation at Aflac. Webb's role at Synovus focuses on enhancing the client experience through the integration of physical and digital channels. Her leadership aims to develop new digital capabilities and innovative experiences to meet the evolving needs of Synovus's client base. Webb's expertise in digital product and experience will be crucial in delivering an efficient experience that embeds elements of advice and guidance to help clients manage their financial lives.