James Schenck

James Schenck

James Schenck

President/CEO

PenFed Credit Union

Speaking at

Wednesday 21 October, 09:50 - 10:10

Members Want AI Too: PenFed's CX Partnership

Biography

Since James Schenck became president and CEO in April 2014, PenFed has grown assets from $17.8 billion to $29 billion and increased membership from 1.3 million to 2.8 million. During his over 20-year tenure serving in PenFed leadership, James led nearly every operating division, as well as PenFed Realty and the PenFed Foundation for Military Heroes. James is a graduate of the U.S. Military Academy and Harvard Business School. During 13 years of service in the U.S. Army, James flew Black Hawk helicopters, taught economics and finance at West Point, and served as Special Assistant to the Secretary of the Army. During his assignment at the Pentagon, James received the Legion of Merit for his contribution to the Army.

Always moving PenFed forward in driving our mission for our members, James is continually motivated to hire, inspire, and retain the best and brightest financial professionals.