Glenda Frantz is Senior Vice President of Operations Strategy and Analytics for CardWorks where she leads strategic initiatives, PMO, data and analytics, and business transformation. Prior to joining CardWorks, Glenda spent over 20 years developing expertise in strategy, client engagement, operations, customer experience, and change management. She has a wide breadth of experience including Fortune 50 companies and start-ups all in financial services. She holds a bachelor’s degree from University of Delaware and currently lives on the east coast with her husband and two children.