As Senior Director, Digital Marketplace at Consumer Reports, Delicia Reynolds Hand leads the development of reliable and iterative testing frameworks and standards and policies for the digital marketplace to shape the code for social good innovation.

This effort builds on her work launching a digital finance testing and ratings program as Director of Financial Fairness at Consumer Reports. Delicia served for ten years at the Consumer Financial Protection Bureau (CFPB) in various roles. Prior to the CFPB, Delicia served as the Legislative Director at the National Association of Consumer Advocates and General Counsel at the Center for Community Change and Center for Community Change Campaign.

She was also Senior Counsel/Legislative in the office of U.S. Rep. John Sarbanes of Maryland, where she drafted and led the work to pass the Public Service Student Loan Forgiveness Act.