Gradient Labs, the only conversational AI platform for financial services, enters the US market after explosive growth in Europe

Gradient Labs, the conversational AI platform for financial services, has launched in the US after rapid growth in Europe. Used by fintechs like Zego, Plum, and Nala, its AI agent delivers 40–60% resolution rates from day 1. Backed by a $13M Series A, the platform can now reach 32M+ users and supports multiple support channels (SMS, email, phone, chat) and compliance-heavy use cases like fraud, AML investigations, and more.