A division of IMS, Inc. — a leader in transactional communications — Directlink has become a first-of-its-kind AI-powered conversational banking platform. Headquartered in Syracuse, New York, and serving financial institutions of all shapes and sizes, we’ve leveraged the knowledge gained over the past 35 years to help deliver digital transformation through the deployment and management of virtual customers assistants across new and traditional channels. The truth is, your goals are our goals, and we’ll work tirelessly to build the solutions and services you need now and into the future.

Company Website