2019 2 Star Sponsor & Exhibitor

2018 1 Star Sponsor & Exhibitor


Kasisto enables financial institutions to service, engage and acquire customers via human-like, intelligent conversations, anytime, anywhere. Kasisto’s Conversational AI platform, KAI Banking, powers omni-channel virtual assistants and chatbots who are fluent in banking across mobile apps, websites, messaging platforms, and voice-enabled devices.

KAI is the leading Conversational AI platform for the finance industry and Kasisto’s customers include DBS Bank, J.P. Morgan, Mastercard, TD Bank, Standard Chartered, Wells Fargo, among others. They chose KAI Banking for its proven track record to drive business results while simultaneously improve customer experiences. The platform is engaging with millions of consumers around the world and is optimized for performance, scalability, security, and compliance.

What sets KAI apart from its competitors is that the platform is proven in production and, in fact, it is the most comprehensive deployment of Conversational AI in the finance industry. With human-like, intelligent conversations, everyday KAI-powered virtual assistants help banks and their customers by:

Servicing consumers in ways that increase operational efficiencies while delighting customers

• Reduce call center volume – KAI skillfully deflects or triages frequent banking tasks and knows when to hand-off to a live agent for services that need a human touch
• Empower customers to self-serve – Help customers get their banking done on any channel they prefer

Engaging consumers in ways that increase brand loyalty and sticky behaviors

• Enable lifestyle banking – KAI weaves financial decisions into everyday life and gives customers the seamless experience they expect – contextual, proactive and personalized
• Champion their financial well-being – KAI uncovers insights and makes recommendations to help customers manage their money, not just move it.

Acquiring consumers in ways that increase the lifetime value while reducing digital acquisition costs

• Help them discover products they need – Conversations with KAI naturally lead to contextual offers for products and services. Personalized assistance that is relevant increases the lifetime value of each customer.
• New channels open new relationships – Digital marketing and sales with KAI lowers the cost of acquisition and uses intelligent, proactive conversations to provide steady value.

2019 2 Star Sponsor & Exhibitor

2018 1 Star Sponsor & Exhibitor