aigent.com

2019 1 Star Sponsor & Exhibitor

2018 1 Star Sponsor & Exhibitor

Aigent

In real time, Aigent listens to and understands live calls between customers and call center agents, and intervenes, as needed, to make the agents better, faster, and smarter. It’s like having a highly trained second human agent listen to every call, ready to assist the primary agent.

This helps the caller get what they need more quickly and effectively, and saves the call center owner time and money, while increasing customer satisfaction and compliance.

2019 1 Star Sponsor & Exhibitor

2018 1 Star Sponsor & Exhibitor