John is the Director of Solutions Strategy at Omilia, where he leads market engagement around Conversational and Agentic AI. He brings years of experience in enterprise sales and strategic partnerships within the technology and AI sector. Throughout his career, John has successfully closed high-value enterprise deals, cultivated long-standing customer and partner relationships, and built partner enablement programs bridging product innovation and market execution. He plays a pivotal role in scaling success across Omilia’s reseller and OEM ecosystem.

In his current role, John draws on his background to position Omilia as a thought leader in the AI-driven customer experience space. He is recognized for his ability to articulate complex technology in clear business terms, advocate for customer outcomes, and communicate a vision for how Omilia’s AI redefines customer service.

Passionate about connecting people and technology, John is dedicated to demonstrating measurable value, building trust, and shaping the future of customer experience.