Jody Kalmbach
Jody Kalmbach
Group VP, Digital Experience & eCommerce
The Kroger Co.
Biography
Jody is the group vice president of Digital Experience and
eCommerce. She leads customer-centric strategies and operational excellence
across our eCommerce business, driving both transformational
initiatives and day-to-day optimization to deliver a seamless
experience. Jody works cross-functionally to align business
goals, customer experience and technical execution serving
as a catalyst for digital transformation by blending strategic
foresight with operational optimization to deliver measurable
impact and accelerated growth.
Jody joined the company in 2014 to lead customer experience
for Vitacost.com. She has more than 25 years of experience
leading customer experience, digital, marketing, and product
management at consumer brands and e-commerce
companies such as Amazon, The North Face, and AT&T. During
her tenure at Amazon, Jody led product management and
developed Target.com on the Amazon platform. She was
named vice president of Digital Experience at The Kroger Co.
in 2016 and later group vice president of Product Experience.