Jody is the group vice president of Digital Experience and eCommerce. She leads customer-centric strategies and operational excellence across our eCommerce business, driving both transformational initiatives and day-to-day optimization to deliver a seamless experience. Jody works cross-functionally to align business goals, customer experience and technical execution serving as a catalyst for digital transformation by blending strategic foresight with operational optimization to deliver measurable impact and accelerated growth.

Jody joined the company in 2014 to lead customer experience for Vitacost.com. She has more than 25 years of experience leading customer experience, digital, marketing, and product management at consumer brands and e-commerce companies such as Amazon, The North Face, and AT&T. During her tenure at Amazon, Jody led product management and developed Target.com on the Amazon platform. She was named vice president of Digital Experience at The Kroger Co. in 2016 and later group vice president of Product Experience.