Speaker

James Dotter

James Dotter
Speaker

James Dotter

Chief Business Officer

MX Technologies

Speaking at

Wednesday 29 October, 10:20 - 10:50

Engaged or annoyed? Contact and friction in the customer experience

Biography

James Dotter is a key leader and the Chief Business Officer at MX Technologies, where he drives the company's revenue strategy and overall growth. He also serves as a member of the MX Board of Directors.

Known for his entrepreneurial drive and focus on solving systemic problems, James brings a wealth of financial and operational experience to his role. Prior to becoming CBO in 2021, he spent seven years as MX's Chief Financial Officer, during which he was instrumental in scaling the company to achieve 20x client growth.

Before MX, James led finance and operations at InsideSales.com, helping grow its market cap from a startup to over $1.5 billion and leading its AI platform development. This background, coupled with his experience as a repeat entrepreneur who has founded and built multiple companies, highlights his passion for connecting financial strategy with meaningful, human-centered innovation.