Darlene Johnson, with 35 years of credit union and member services experience, is the executive vice president and chief strategy and transformation officer at Suncoast Credit Union. Starting her career at Suncoast in 1990, she transitioned from member services to lending operations and member financial wellness and coaching. Ms. Johnson has held various leadership roles, including consumer loan manager, vice president of loan originations, vice president of member solutions, senior vice president of member experience, chief operating officer, and chief growth officer before assuming her current position in April 2024. As chief strategy and transformation officer, she oversees operational strategies for all business lines, ensuring exceptional member experiences. She is committed to employee development and building trusted relationships. Ms. Johnson holds certifications as a Certified Credit Union Executive, Certified Lending Specialist, and Credit Union Development Educator. She’s passionate about community service, she supports Relay for Life and enjoys family time.